With the customer’s name on every product from order intake to production line to delivery, every Peter Kohler product is truly custom-made.
Our name on a product promises engineering excellence, beautiful craftsmanship, and unparalleled performance. A brand employees want to work for, dealers want to represent, and consumers want in their home. We continuously invest in people, technology, and research and development. Our ability to listen, to innovate, and to respond guarantees a product, which is truly outstanding - a quality benchmark for all others to follow.
The Peter Kohler Vision is to be North America’s most respected window and door company.
Peter Kohler’s promise is summarized in one word, “Outstanding.” Outstanding quality, service and innovation. Outstanding is the heart and soul of Peter Kohler. It is what homeowners, renovators, contractors, architects and builders think when they think Peter Kohler. It is the level of performance, which is guaranteed with every Peter Kohler product and action. Outstanding is what brings Peter Kohler extraordinary success in business performance. Through hard work, attention to detail, and a loyal group of skilled employees, Peter Kohler is an outstanding organization.
We have developed this Creed to guide our business and are convinced the integrity of our brand will be maintained through these beliefs.
We believe each individual’s contribution makes a difference and as a team we can overcome any obstacle.
We believe we must respect the ideas of others and their courage to express those ideas. We believe in practicing clear, open and honest communication.
We believe in recognizing and developing the potential of our employees.
We believe there is no substitute for hard work.
We believe in taking satisfaction in a job well done and pride in determining how to do the job better the next time.
We recognize that despite our best efforts, mistakes will occur.
We believe how we deal with them is a strength that helps us learn and grow as a company.
We believe in embracing change and innovation as a means for continuous improvement.
We believe our reputation is built on the long-term satisfaction of our customers and believe a warranty is only as good as the company that stands behind it.
We believe every employee in our organization takes pride in producing quality products and would honestly say “Yes” to the question, “Would you buy the product you made today?”
We believe in providing a safe and healthy work environment.
We believe we have a duty to be environmentally responsible. We believe in being good corporate citizens by supporting the communities where we live and work.
We believe in providing outstanding service, treating our dealers and homeowners, as we would want to be treated.
We believe we need to re-invest in our people, products and processes to maintain profitable growth. We believe in remaining humble regardless of our successes.
The following core values are principles that really define what Peter Kohler is all about. The most important thing is the way these values are delivered and brought to life. These values are timeless and speak to Peter Kohler’s very soul.
Peter Kohler has set the standard of excellence in window performance. There is an inherent sense of commitment to quality in all that we do, thereby guaranteeing comfort and reliability with every window and door we make. Peter Kohler recognizes each employee’s contribution to the company’s success and creates opportunities for employees to grow and develop in order to always keep a high level of performance within.
In the way that Peter Kohler offers an endless variety of satisfaction, it offers the customer freedom: freedom of expression and freedom to realize unique possibilities.
We look at windows and doors like no other company does. We understand that every customer wants to realize a different possibility and it is this appreciation of the customer’s personal needs that enables us to deliver right on target and to delight every time. We are not boxed-in to conventional ways and designs and we listen to every customer’s needs and visions. With the customer’s name on every product from order intake to production line to delivery, every Peter Kohler product is truly custom-made.
From the very start of the company’s founding through to today the customer’s name is put on every product from order intake, to production line, to delivery. Peter Kohler products are truly custom-made, we invest heavily in R&D to maintain a constant stream of product options and revolutionary manufacturing processes. Continuous improvement and leadership in product innovation is in our lifeblood in order to deliver products and value customers have not yet imagined.
Being abreast with the latest technology not only improves the quality of Peter Kohler products, it also improves production efficiencies, thereby keeping prices competitive.